Payment Agreement and Financial Patient Policies

Sugarloaf Medical files the patient’s insurance claim(s) with the patient’s insurance carrier for services provided on their behalf. Co-payments and deductibles will be collected at the time the service is rendered. The patient is required to present his or her insurance card at the time of the visit. Without a current insurance card, Sugarloaf Medical will not be able to file the patient’s claims appropriately and the patient will be responsible for the payment of all charges. If the patient’s insurance coverage changes, Sugarloaf Medical’s front office must be notified at time of visit. Sugarloaf Medical may not be able to re-file claims, and patient will be responsible for full payment.

Returned Checks

We accept personal checks, cash, MasterCard, and Visa. If a personal check is returned for any reason, a $30 service charge will be charged to the patient’s account.

Laboratory Tests

Laboratory tests are normally drawn at the office. Some insurance companies require the patient to go to a specific laboratory. Lab Corp performs the majority of Sugarloaf Medical’s tests. There may be some tests performed for which Lab Corp will bill the patient directly, but the bulk of testing is billed by Sugarloaf Medical.

No Show Policy

To reschedule an appointment, patient must give a 24-hour advance notification. A patient will be charged a $25.00 no-show fee for office visits that they have not called about and rescheduled.

Some of the Major Insurance Companies Include

AARP Healthcare 800-523-5800
Advantra Freedom 866-386-2330
Aetna 888-632-3862
American Pioneer 800-456-3880
Associated Credit Union  770-813-8474
Beech Street  949-672-1000
Blue Cross Blue Shield 800-241-7475
Cigna 800-882-4462
Companion Workplace Health 800-845-2724
Consumers Life Insurance Company 877-713-3311
Continental General Insurance Company 800-253-4641
Coventry Healthcare 800-395-2545
Employers Health Network  417-882-1562
Evercare 877-702-5110
Evolutions Healthcare 800-881-4474
Fiserv Health 877-233-1800
Galaxy Healthcare 800-975-3322
GEHA 800-821-6136
GHS Employee plan  866-732-1017
Great-West Healthcare 800-663-8081
Highway to Health 610-254-8700
Humana 800-558-4444
Medical Resource Network 888-899-1406
Medicare 1-800-MEDICARE
Palmetto GBA Railroad Medicare 877-567-7271
Paragon Benefits Inc. 800-277-9218
PHCS 866-680-7427
Tricare 800-403-3950
United Health Care 1-800-558-4444