Payment Agreement and Financial Patient Policies

Sugarloaf Medical files the patient’s insurance claim(s) with the patient’s insurance carrier for services provided on their behalf. Co-payments and deductibles will be collected at the time the service is rendered. The patient is required to present his or her insurance card at the time of the visit. Without a current insurance card, Sugarloaf Medical will not be able to file the patient’s claims appropriately and the patient will be responsible for the payment of all charges. If the patient’s insurance coverage changes, Sugarloaf Medical’s front office must be notified at time of visit. Sugarloaf Medical may not be able to re-file claims, and patient will be responsible for full payment.

Returned Checks

We accept personal checks, cash, MasterCard, and Visa. If a personal check is returned for any reason, a $30 service charge will be charged to the patient’s account.

Laboratory Tests

Laboratory tests are normally drawn at the office. Some insurance companies require the patient to go to a specific laboratory. Lab Corp performs the majority of Sugarloaf Medical’s tests. There may be some tests performed for which Lab Corp will bill the patient directly, but the bulk of testing is billed by Sugarloaf Medical.

No Show Policy

To reschedule an appointment, patient must give a 24-hour advance notification. A patient will be charged a $25.00 no-show fee for office visits that they have not called about and rescheduled.