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- Sugarloaf Medical provides treatment by appointment only. Patients may call the Sugarloaf Medical office to schedule an appointment or patients may schedule an appointment online through the Patient Portal, by using the Healow phone application, or through the Zocdoc website.
- Patients must arrive fifteen minutes prior to their appointment time to complete the check-in process. Sugarloaf Medical does its best to attend to each patient at the scheduled appointment time but occasionally there may be circumstances that cause delays to the schedule. Sugarloaf Medical will provide reminders of patient appointments via phone call, email, and/or SMS text messaging.
- Sugarloaf Medical asks that patients please provide the office with 24-hours’ notice to reschedule your appointment if needed.
- If a patient needs to talk to the on-call physician after normal business hours, on weekends, on holidays, or any other day the office is not open, patients may call the main office number 770-831-3018 and press extension (0) to talk to the on-call physician. In the case of an emergency, patients should call emergency services (9-1-1) or present to the emergency room.